Terms of Service

Online Bill Pay – Terms of service:


If you have questions regarding your account, please contact our office:

Valley Recycling & Disposal, Inc.

2515 Salem-Dallas Hwy. NW – P.O. Box 5700

Salem, OR  97304 – (503) 585-4300



Refund Policy:

Valley Recycling & Disposal, Inc. issues refunds only when there is a credit balance remaining on your account due to cancellation of service or for overpayment.


Privacy Policy:

Valley Recycling & Disposal, Inc. considers the protection of our customer’s privacy to be the most serious and fundamental aspect of providing exceptional service.  We do not acquire or share our customer’s identity, personal, or banking information with anyone not required by law or in order to provide the requested service.  Each member of our office staff is subject to background checks and fully trained on the handling, storage, and destruction of the personal information acquired to do business.  Only those employees who require personal information to perform their specific tasks will have access to said information.  Access to personal information is subject to rigorous procedural and technological controls.  Any transmission of personal information is encrypted and handled in a manner consistent with the legal requirements and demands of the banking industry.  Personal information is provided only if we are compelled to do so in order to process transactions, by order of a duly-empowered governmental authority, or we have the expressed permission of the customer.  We are fully committed to make every effort to assure, by contract or otherwise, that our business partners use our technology and services in a manner that is consistent with this privacy policy.